How do I check and edit the APN settings of my service provider?

When your SIM card is not automatically recognized by the device, you must login the Web UI to check the APN settings and edit them, if necessary. The APN settings of your service provider can be found directly on its website, or you can request them to the support service of your service provider.

Warning: If your mobile network is provided by a Mobile Virtual Network Operators (MVNO), please contact their support service to obtain the related APN information. 

• A MVNO connects to the network of another mobile network operator to provide your coverage, which depends on your location.

1Connect to the Router Wi-Fi Network

You must connect to the Web UI. To do so, enter the SSID and password of the router in your device.

2Browse to the Web UI IP Address

Then, enter the following IP address in your browser: 192.168.0.1

3Login

Once you have browsed to the IP Address, click Login.

4Enter your credentials

You must enter the Username and Password. Then, click Login.

5Internet Settings

Click Device Settings and then Internet Settings.

6APN Settings

Click APN.

7Search for the APN Settings of your service provider

Look for the APN settings on your service provider’s website. You need to write down the following information:

• Name
• APN
• Username
• Password
• Authentication Type

8Edit the information if the configuration is not right

If the information is incorrect, click Manual and Add New.

9PDP type

In the PDP Type field, select the correct APN Type between IPv4, IPv6 or IPv4v6. In our case, the PDP Type is IPv4.

10Enter your service provider information

Enter the name of your service provider in the Profile Name (Limited to 14 characters, including spaces). Then enter the APN address in the APN field.

11Authentication type

Select the Authentication Type defined by your provider for your APN between the following values and click Apply:
• NONE
• CHAP
• PAP