5G+ HOPI Mobile Wi-Fi with Touchscreen
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All questions
5G+ HOPI Mobile Wi-Fi with Touchscreen
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Reset, reboot and firmware update
How do I perform a factory reset?
Two methods are available:
- Via the Web UI: click Restore Factory (top-right of any page), confirm the pop-up. The device resets and restarts automatically (~166 seconds).
- Via the physical pinhole: with the device powered on, insert a pin into the Reset pinhole (see device label for location) and hold for 5–10 seconds until the screen blinks.
Warning: Factory reset permanently erases ALL settings: Web UI password, Wi-Fi name and password, firewall rules, parental controls, and scheduled tasks. The SIM card data is not affected.
How do I update the firmware?
- Connect to the Web UI at http://192.168.10.1.
- Go to More settings > Manage > Web page upgrade.
- Click Check for upgrade for an automatic online check, or download the firmware file for model 5GMIFIAX1800 from www.strong-eu.com and drag and drop it into the upload zone.
- Follow the on-screen steps (Select > Upload > Upgrade). The device restarts automatically when done.
Warning: Never disconnect the power or remove the battery during a firmware update. This can permanently damage the device.
Where do I find the serial number and firmware version?
- On the device: the serial number (SN) is printed on the label inside the battery compartment.
- In the Web UI: More settings > State. The Model (5GMIFIAX1800), SN, and Software version are listed there.
Have these details ready when contacting STRONG support at www.strong-eu.com.