TNT SAT | FHD satellite receiver 7410 with access card (FR)
All questions
TNT SAT | FHD satellite receiver 7410 with access card (FR)
Apps, picture and sound
The receiver shows 'You do not have audio and video rights'.
This message means the TNTSAT card has expired or the rights have not been activated. Check the expiry date (see the card renewal question). To renew, visit www.tntsat.tv or call 0811 36 08 16 (metropolitan France only).
Tips: Activating the card on first use starts the 4-year validity period — it is important not to insert the card until you are ready to use the receiver.
No picture / no channels / 'No signal' message.
Perform a factory reset first (see the factory reset question). Then check signal strength and quality: they must both reach at least 90% (green bars) in the Satellite Settings menu. Point your dish at Astra 19.2°E. Use this tool to help align your dish: www.sat-direction.com
Warning: Astra 23.5°E emits a signal similar to Astra 19.2°E — your receiver may show green bars even when pointed at the wrong satellite. Verify you are pointed at Astra 19.2°E specifically.