LEDs, buttons and ports

Why do the Powerlines switch off on their own?

This is normal: the Powerline 1000 automatically switches to sleep mode if no activity is detected. When a signal is detected on the Ethernet port, the Powerline 1000 turns back on. It may take a few seconds for a Powerline 1000 in standby mode to detect new activity and turn back on.

The automatic power saving mode reduces your consumption by up to 85%.

Create a new Wi-Fi Hotspot at a speed up to 1200 Mbps in minutes by using your existing electrical wiring and any power socket!

Do you have trouble covering some areas of your home with Wi-Fi? Do you need Wi-Fi in your loft, attic, basement or garden?

Simply connect the Powerline 1000 adapter to your existing Internet modem through an Ethernet port and you will immediately have an Internet connection available at any power socket at a speed of up to 1000 Mbps. Then, by using a Powerline 1000 Wi-Fi adapter, you can create two new Wi-Fi hotspots (2.4 GHz and 5 GHz) in the room of your choice and extend your Wi-Fi home coverage in minutes. The 2.4 GHz Wi-Fi hotspot has a speed of up to 300 Mbps. The 5 GHz Wi-Fi hotspot has a speed of up to 867 Mbps.

Do not waste your power outlets! Use the extra noise filtered power socket!

The Powerline 1000 adapter is equipped with an extra noise-filtered power socket. Why do you need it? Because you need to connect the Powerline 1000 adapter to your modem/router in a place where other appliances very often also need a power supply. Do not waste any power outlet: plug the Powerline 1000 adapter directly into the wall outlet and use the extra noise-filtered power socket to power your appliances or to plug in a power strip. The integrated noise filter reduces electrical interference and improves the performance of the powerline communications.

I do not have access to the Internet and/or the LED of the "home" icon does not light up

You must reset the adapters to their factory settings. To reset the adapters, please follow the steps below.

1Put the adapters on a power strip

Connect the adapters one after the other to a power strip.

2Connect the adapters to the Internet

Connect each adapter to a working device (Internet router/gateway, Android box, Smart TV, computer, etc.) with an Ethernet cable. There must be communication between the devices, otherwise the adapter will automatically go into standby mode.

3Press the PAIR button (first adapter)

Once the adapter is plugged in and connected to the Ethernet, press the PAIR button on the right side of the device for 10 seconds.

4Press the PAIR button (second adapter)

Press the PAIR button located on the right side of the second device for 10 seconds.

5The home LEDs blink

The home LEDs should start blinking.

6The adapters are reset

All the LEDs must be green at the end of the operation.

Repeat the same operation for a third powerline. You can have up to eight Powerline 1000 adapters on the same electrical installation. After resetting all the devices, you can put them in the rooms where you need them.

Internet everywhere from any power socket!

The Powerline 1000 Duo Wi-Fi, which includes a Powerline 1000 adapter and a Powerline 1000 Wi-Fi adapter, creates a high-speed home network effortlessly by using your home's existing electrical wiring at speeds up to 1000 Mbps. No new wire is required! Connect computers, consumer electronics and network-compatible devices to the Internet in any room and on any floor of your home by simply using a power outlet.

The home icon LED is lit on the Wi-Fi adapter, but I cannot connect to the Wi-Fi network of the Powerline 1000.

1Connect to the powerline Wi-Fi network

To connect to the Wi-Fi Powerline for the first time, you must connect to the SSID indicated on the back of the product and use the Wi-Fi password also indicated.

Please note that the lowercase l can be confused with the uppercase I, so please try the different possibilities.

2Reset the powerline Wi-Fi adapter

If you still cannot connect to the Powerline 1000 Wi-Fi, reset it by inserting a paper clip into the reset hole and pressing until the Wi-Fi LED flashes.

What do the icons and LEDs on the Powerline mean?

This illustration shows the different statuses of the Powerline 1000 Wi-Fi adapter LEDs.

This illustration shows the different statuses of the Powerline 1000 adapter LEDs.