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LEAP NOVA | 4K Google TV with AI & Dolby Vision
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All questions
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Wi-Fi and network troubleshooting
How do I connect the LEAP-NOVA to Wi-Fi?
- Go to Settings.
- Select Network & Internet, then enable Wi-Fi.
- The LEAP-NOVA will scan for available networks. Select your network from the list.
- Enter the password and select Connect.
Warning: Routers broadcasting on Wi-Fi 6 with WPA3 security are not supported. If your router uses WPA3, switch it to WPA2 (or WPA2/WPA3 mixed mode) in your router settings before connecting the LEAP-NOVA.
The LEAP-NOVA cannot connect to Wi-Fi.
- Verify that the Wi-Fi password is correct.
- If your router uses WPA3, switch it to WPA2 mode — WPA3 is not supported by the LEAP-NOVA.
- Restart your router and try again.
- Move the LEAP-NOVA and TV closer to the router.
The LEAP-NOVA is slow or unresponsive.
- Close unused applications (press Back to exit apps properly).
- Restart the stick by unplugging it for 10 seconds.
- Free up storage: go to Settings > Apps and uninstall applications you no longer use. The LEAP-NOVA has 32 GB of storage.
- Check the Internet connection speed.
What should I do if the Wi-Fi connection is unstable?
- Check the strength of your Wi-Fi network in the area where the TV is located.
- Move closer to the router or use the HDMI extender cable to reposition the stick away from obstructions.
- Restart both the router and the LEAP-NOVA (unplug and replug the stick).
- Switch to the 5 GHz band if you are currently on 2.4 GHz, or vice versa.
Which Wi-Fi frequency bands does the LEAP-NOVA support?
The LEAP-NOVA supports Wi-Fi 6 (IEEE 802.11ax) on both 2.4 GHz and 5 GHz, but uses one band at a time (not simultaneously). For best streaming performance, use the 5 GHz band if your router is close to the stick.